FAQs
1. What products does LuxoraX offer?
LuxoraX offers a curated collection of advanced beauty devices and skincare tools designed to help you achieve healthier, glowing skin from the comfort of your home. Our range includes facial cleansing brushes, LED therapy devices, skin tightening tools, massagers, and other innovative beauty essentials.
2. How long does delivery take?
Orders are typically delivered within 5–12 business days depending on your location. You will receive tracking details once your order is shipped.
3. How can I track my order?
Once your order is shipped, you will receive a tracking link via email. You can use it to track your order in real-time.
4. What is your return policy?
We offer a 7-day return or replacement policy in case of damaged, defective, or incorrect products. To request a return, please contact our support team with your order details.
5. Are your products original and high quality?
Yes, all our beauty devices and skincare tools are carefully selected to ensure quality, safety, durability, and effective performance. We focus on providing premium beauty solutions at affordable prices.
6. What payment methods do you accept?
We accept:
- UPI
- Debit/Credit Cards
- Net Banking
7. Can I cancel my order?
Yes, orders can be canceled before they are shipped. Once shipped, cancellations are no longer possible.